FUNKY MONKEY BARS WARRANTY

Funky Monkey Bars is proud to manufacture its frames in Australia and stands by the quality of its workmanship with a 10-year warranty on the steel structure of each frame.

The powder coating on Funky Monkey Bars is considered a cosmetic feature and is not covered by warranty. However, we will address any scratches or damage larger than a 5-cent coin if photographic evidence is submitted. We will be able to identify if any original damage has been compromised. For further details, please refer to the About The Powder Coating section.

Funky Monkey Bars provides a one-year warranty on all accessories.

Warranty coverage

  • Funky Monkey Bars warrants your Funky Monkey Bars against defects in the materials that affect the integrity of the structure.
  • The equipment must be assembled, installed and maintained in accordance with Funky Monkey Bars assembly instructions. 
  • The warranty does not include wear-and-tear in a domestic setting, typical of children's play, in an outdoor environment.
  • The warranty period begins from the date of dispatch and proof of purchase is required should you need to invoke the warranty. The warranty period is not extended in any instance and is not renewed on any replacement or repaired items.

Outdoor Inflatable Fitness Equipment

Air Bounce Mat

Damage resulting from improper use is not covered under the 1-year warranty. Examples of improper use include:

  • Dragging the mattress over sharp surfaces
  • Incorrect storage
  • Using it for purposes other than as a safety mattress
  • Lack of regular maintenance
  • Leaving it outdoors in extreme weather conditions

It is normal for the mattress to gradually deflate over time. We recommend checking and topping it up every 7 days. The valve may also require occasional tightening. Due to the nature of the product and the weight applied during use, small amounts of air movement and release are expected. This helps prevent splitting or damage to the mattress.

Outdoor Boxing Bag

Damage resulting from improper use is not covered under the 1-year warranty. Examples of improper use include:

  • Dragging over sharp surfaces
  • Incorrect storage
  • Excessive use other than a bag to be punched or kicked as a fitness activity.
  • Lack of regular maintenance
  • Leaving it outdoors in extreme weather conditions

Because the boxing bag is designed for repeated impact, it is likely that its lifespan will align with the duration of the warranty period. The valve may require periodic tightening. The movement and release of air during use is normal and helps prevent splitting or damage to the product.

Hydro Ball

Damage resulting from improper use is not covered under the 1-year warranty. Examples of improper use include:

  • Dragging over sharp surfaces
  • Incorrect storage
  • Excessive use other than a ball to be punched or kicked as a fitness activity.
  • Lack of regular maintenance
  • Leaving it outdoors in extreme weather conditions

Because the Hydro Ball is designed for repeated impact, it is likely that its lifespan will align with the duration of the warranty period. The valve may require periodic tightening. The movement and release of air during use is normal and helps prevent splitting or damage to the product.Please keep your purchase receipt/invoice in a safe place to ensure you have this information.

This warranty is not transferable and can only be applied by the customer who originally purchased the Funky Monkey Bars.

Warranty limitations

Funky Monkey Bars warranty cannot be invoked in the following circumstances;

  • If the user has attached accessories and attachments to the frame that are not purchased from Funky Monkey Bars range of products.
  • In the case of careless operation or handling, misuse, abuse and/or lack of maintenance or use in accordance with Funky Monkey Bars assembly & installation instructions.
  • External factors and sources such as weather, theft, fire damage or vandalism have damaged the frame or accessories.
  • Repairs or alterations have been carried out on the equipment by unauthorised parties or agents not affiliated with Funky Monkey Bars
  • If any Funky Monkey Bars structure add-ons are added to a structure or frame that is not a Funky Monkey Bars product.

If you have any questions or need to invoke your warranty, please contact Funky Monkey Bars customer service team on 1300 912 198 or email info@funkymonkeybars.com